Shipping and Returns

If you are not fully happy with the goods you have received, you can return them to us, providing they are in original resalable condition. Once returned, you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging.

We are not able to refund or exchange items that appear to have been dirtied, used, torn, or are not in the original condition.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Returns Terms and Guidelines

  • All returned items must be unused, clean (even on the reverse), complete with original packaging.
  • We are not responsible for the return shipping costs of the items.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in transit. If product is painted - be sure soft packaging covers the entire face and/or ring - so surface does not scratch in transit.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.
  • Please make sure that the RMA is enclosed with your goods - no form may result in your return not being processed.
  • Please contact us if you have any additional questions

International Returns

International returns must be covered by the customer. We suggest using your local postal service or a courier: Ensure your return is in original packaging Dear Buyer, We are happy to accept your return. You may return the item within 30 days of purchase for a refund. In some situations, buyers could be responsible for return shipping and any restocking fees that might be applicable. This amount can be deducted from your refund.

Returns In Resellable Condition:

Upon return, if the product is in perfect, resalable condition, as sent to customer, we will refund your purchase price minus a 15% restocking fee.

Returns That Are Used, Dirty, And In Unsellable Condition:

If the product shows evidence of use, damage, wear, or soil and is not in resalable condition — we will charge up to a 50% restocking fee (per Amazon policy) as we will no longer be able to sell the product as new.

Labeling Your Package:

Please write the given RMA# on your package. Please track your package to be sure we have received it into our facility. If you have any questions, please call, and leave a detailed message at our customer service line at: 303-447-0902 x306. Our normal business hours are Monday through Friday 8am to 4pm Mountain Standard Time.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. This Privacy Policy governs the manner in which Boomerang Store collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Boomerang Store.